ICBC froze accounts and reversed transactions after a malfunction in its paper gold trading system. Investors and traders on commission complained about forced “reverse transactions” and claimed the bank should take financial responsibility for the errors. The bank’s spokesperson could not be reached for comments. Gold prices soared to 840 yuan from 186 yuan per gram after midnight on December 26, as ICBC’s paper gold trading system malfunctioned.

Full article in English: ICBC’s Paper Gold Trading System Went Wrong